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The floor, the books, and the client report never agree.
YOUR SPREADSHEET WMS
True at 9am, wrong by noon
Every movement happens physically first and gets typed later — or never.
YOUR ERP
Values stock it never sees move
Quantities without locations, values without batches — reconciled at year-end, painfully.
YOUR CLIENT REPORTING
Assembled monthly, disputed monthly
3PL clients get emailed extracts — and every discrepancy becomes a call.
YOUR AI TOOL
Reports but can't act
It charts fill-rate dips. Someone still has to re-slot the aisle.
THE OPERATING LOOP
Every unit is somewhere — and the system knows where.
Inbound to outbound on one append-only inventory ledger: nothing moves physically without moving in the record, including the truck.
INBOUND → OUTBOUND
Receiveagainst PO · quality gate→Put awaylocation-addressed · batch & expiry→Allocatepartial if needed→Pick & packdirected work on mobile→Dispatche-way bill from the movement→In transitreal stock, valued→Deliverproof of delivery
CYCLE COUNTS RUN ALONGSIDE — THE SHOP NEVER CLOSES
02 · A DAY ON xMatix
Three people. One data model.
THE PICKER
Directed work, not tribal knowledge
Pick lists sequenced by location, batch and expiry rules enforced at the shelf, shortfalls recorded as facts — on a mobile device that keeps working when the racking blocks the signal.
11:05PICK WAVE 3 · 12 LINES
NEXT · AISLE C · BIN C-14-2
Detergent 5kg — batch B-0412 (FEFO)
Picked 8 of 10short 2 — recorded
Confirm bin count→
A short pick triggers the variance — not a month-end surprise
THE WAREHOUSE MANAGER
Waves, exceptions & the counting rhythm
Releases orders in waves, allocates partially when stock is tight, watches exceptions instead of everything — and runs ABC-weighted cycle counts that never stop the floor.
Partial allocation ships what exists — backorder carries the rest
THE 3PL CLIENT
Their stock, their orders, their portal
Clients see their own inventory, order status and PODs on a branded portal — scoped by the platform's security engine to exactly their records. The monthly dispute becomes a login.
MY SKUs ON HAND
1,842
OPEN ORDERS
23
SO-88121 · dispatched 14:20POD ✓
SO-88134 · pickingwave 2
Row-level security: each client sees only their own records
Visibility is the product a 3PL sells — this is it, self-served
BUILT FOR THE MESSY REAL DAY
Allocate, pick, deliver, ship — partially if needed.
Real warehouses rarely have everything. The flow ships what exists, carries the remainder honestly, and keeps in-transit stock as real, valued inventory — so the books never pretend the truck doesn't exist. Batch, serial and expiry ride along at every step.
Explore Warehouse Management →STOCK THAT REPLENISHES ITSELF
The reorder happens before the stockout.
Replenishment engines project from consumption, lead time and ABC/FSN class into suggested purchase lines a buyer can verify — and procurement carries them through approvals, quality-gated receipts and three-way match.
Explore Procurement →
03 · NEED → ANSWER
Every warehouse problem has an address.
Compliance, wherever you operate.